Arizona Attorney General Kris Mayes Asked a Court to Force Roblox to Turn Over Child-Safety Records and Hold the Company in Contempt Until It Complies

Arizona has taken Roblox to court over what the state says the company still has not told it about the children who play there. Attorney General Kris Mayes asked a court on Oct. 16 to order Roblox to turn over records on how it protects young users, and to hold the company in contempt until it fully complies.

The filing does not yet accuse Roblox of breaking the law in a lawsuit. It is an effort to force the company to answer questions in an investigation that began earlier this year.

Two Demands Arizona Says Went Unanswered

According to the Arizona Attorney General’s Office, the state sent Roblox two civil investigative demands, one in May 2026 and one in August 2026. The office filed a Petition for Enforcement of Civil Investigative Demands after it said Roblox had not fully responded to even its most limited priority requests even after the state granted extensions.

The attorney general’s office said the missing information includes how many Arizona children use the platform, what safety systems Roblox uses, how it moderates harmful content and whether its public safety promises match its internal practices.

“Companies interacting with children must be transparent about the risks associated with their products,” Mayes said in the release. She added that her office would not allow companies to stonewall its efforts to protect Arizona children.

What the State Says It Is Investigating

The investigation falls under the Arizona Consumer Fraud Act. In its petition, the state alleges that Roblox failed to take basic precautions against sexual exploitation, violent content and other material that is not appropriate for children, and that it misrepresented those safety problems to parents and consumers.

The petition also says Roblox has long known that sexual predators use the platform to reach children, and that violent and sexual content is easy for minors to find there, according to the attorney general’s summary. Those are the state’s allegations. No court has ruled on them, and Arizona has not filed a consumer fraud lawsuit against the company.

KJZZ in Phoenix reported that most Roblox users are minors and that more than a fifth are under 9 years old.

What a Judge Can Do Next

Arizona law gives the attorney general power to demand documents and sworn answers before deciding whether to sue. Under Arizona Revised Statutes section 44-1406, a company that objects or does not comply can be taken to superior court. A judge can order it to comply if the demand is proper, if there is reasonable cause to believe a violation may have occurred and if the material sought is relevant.

If a company still refuses after that order, the statute lets the court hold it in contempt, issue an injunction restraining the conduct under investigation or grant other relief. The court can also order the company to pay the state’s costs and reasonable attorney fees. The same law lets a company ask the court for protection from demands it considers unreasonable or overly burdensome.

That means the case now in front of a judge is narrow. The question is whether Roblox has to hand over the records, not whether it broke the law. Whether Arizona eventually sues will likely depend on what those records show.

The materials gathered in an investigation like this one are generally kept confidential unless the state files a lawsuit, the law says.

Other States Have Already Sued

Arizona is not the first state to go after Roblox over child safety. In December 2025, Iowa Attorney General Brenna Bird sued the company, alleging it failed to protect Iowa children from sexual exploitation and failed to warn parents. Iowa’s release said the platform has more than 80 million daily users and that as many as two-thirds of U.S. children ages 9 to 12 have Roblox accounts.

Bird said at the time that Roblox must either make its game safe for children or stop doing business in Iowa.

What Roblox Says It Has Changed

Roblox has pointed to safety changes it rolled out over the past year. In November 2025, the company announced it would require a facial age check before users can chat, with users 13 and older able to verify with an ID instead. After the check, users are grouped by age (under 9, 9 to 12, 13 to 15, 16 to 17, 18 to 20 and 21 and older) and can chat mainly with people in similar age groups. Chat inside games is off by default for children under 9 unless a parent consents.

The requirement reached U.S. users on Jan. 7, 2026, according to a Roblox company release. Matt Kaufman, Roblox’s chief safety officer, said in that release that the company’s commitment to safety is rooted in delivering the highest level of protection for its users. The company said the face images used for age estimation are processed by its vendor, Persona, and deleted right after processing.

The age checks do not settle the questions Arizona is asking. The state wants to know how many of its children are on the platform, how harmful content is moderated and whether the company’s internal practices line up with what it tells parents. Those answers are what the petition seeks to force into the open.

For families with children on Roblox, the platform’s parental controls let a parent link to a child’s account, adjust chat settings and change a child’s birthday after the child completes an age check. Arizona residents who want to report concerns about a company can reach the attorney general’s Consumer Information and Complaints Unit at (602) 542-5763 in Phoenix, (520) 628-6648 in Tucson or (800) 352-8431 from elsewhere in the state.

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This article was produced with AI assistance and edited for accuracy against the sources linked above.

Image: David Jiang – CC BY-SA 4.0/Wikimedia Commons